Seated Referral Program FAQ

  1. How does Seated's referral program work? 

    Seated’s referral program gives you bonus rewards when you get friends and family to sign up, enter your personalized promo code, and book a reservation. When your referees submit a receipt for their first reservation on Seated, they will receive $5 in bonus rewards and you, as the referrer, will receive $20 in bonus rewards. There is no limit to how many people you can refer; the more the merrier!

    Refer five NEW people to unlock Seated Partner status. Your referees must use your personalized promo code, book a reservation, and submit a receipt to count towards your five. Once you unlock Seated Partner status, you will earn bonus rewards every time your referees dine out. You will not earn Seated Partner rewards on reservations booked by your referees prior to obtaining Seated Partner status. When your referees submit a receipt for a reservation booked on Seated, you as the referrer will earn 5% of Seated’s take of that reservation. These rewards will automatically appear in your account, but you can see your earnings in the Seated app at any time by going into the “My Activities” section within your Settings. We will also send you the occasional email or push notification with a summary of recent earnings to help you keep track of your progress. You will earn Seated Partner awards on top of the $20 reward you already earn for referring someone new.
     

  2. Where do I find my personalized promo code?

    To find your personalized promo code, open the Seated app and click the gift icon in the top left hand corner of your screen.

    Copy your code or use the “Send Invites” button to refer friends and family via text, email, social media, and more. The app will generate a link that, when clicked, will bring people to the app store to download Seated (if they haven’t already) and automatically input your personalized promo code during sign up.  
     

  3. Who can I refer? 

    You will collect rewards from referring anyone who is new to Seated. 
     

  4. Is there a limit to the number of people I can refer? 

    There is no limit to the number of people you can refer, the more the merrier! 
     

  5. Where do my friends enter my code?

    Upon downloading the app, your referee will be prompted to sign up. They will be asked to enter their name, email, phone number, and an optional promo code (which is where they can input your personalized promo code). If a user clicks an in-app generated referral link, your promo code will be automatically entered for them.  
     

  6. When will I see my bonus rewards? 

    Your $20 referral bonus rewards will appear in your app once your referee has submitted the receipt for their first reservation.
     

  7. Will the bonus rewards I earn through referrals ever expire?

    No, the bonus rewards you earn through referrals don’t expire.
     

  8. What happens when you unlock Partner status? 

    Once you unlock Seated Partner status by successfully referring five people, you will receive bonus rewards every time your referee’s eat out using Seated. Beginning with your fifth referral onward, everytime a referral submits a receipt you will receive 5% of Seated’s take of said reservation.
     

  9. Once I have achieved Partner Status, how long will I be able to earn rewards from my referee's reservations? 

    This is a beta test of our Partner program that we currently only plan on promoting throughout September 30, 2019 (unless otherwise extended). Anyone who earns Partner status before September, 30 2019 will receive rewards from the reservations of their eligible referrals for a period of 12 months (beginning on the date of the referee’s first reservation). Seated reserves the right to end the addition of new Partners at any point.

Terms of Use

Last Updated: July 11, 2019

 

The Seated Referral Program (“The Program”) allows Members to earn Seated rewards (“Bonus Rewards”) to use in the Seated store by referring friends to become new users on Seated.

To participate, Members must agree to these terms, which become part of the Seated Terms of Service. 

How to Earn Referral Rewards:

Members can earn if: (i) a referred friend clicks on their referral link to create a valid Seated account that complies with our Terms of Service and (ii) the referred friend completes a Qualifying Reservation (as defined below).

There are two types of referral rewards; (1) the designated reward for referring a single person with a Qualifying Reservation and (2) additional bonus rewards once a user has earned (“Partner Status”). If the referred friend completes a Qualifying Reservation by booking and submitting a valid receipt for a dining experience, the referring Member will receive the designated amount in Seated Rewards. If a referring member refers five people who complete Qualifying Reservations, they will earn rewards on every reservation made by additional referrals (referrals made following the five qualifying referrals). A referring Member can earn an unlimited amount of Seated Rewards for referring friends who complete Qualifying Reservations.

Qualifying Reservations

A Qualifying Reservation must be booked through the Seated platform, and the referred friend must submit a valid receipt for a complete dining experience. A reservation will not be considered a Qualifying Reservation, and therefore no Seated Rewards will be earned, if a reservation is cancelled.

Seated Partner Status

After five (5) Qualifying Reservations, you will be eligible for Seat Partner status. Beginning with your sixth (6) referral onward, every time a referral submits a receipt you will receive 5% of Seated’s profit on said reservation. Rewards earned through the Partner program will be automatically added to your account. Only new referrals made on or after July 15th, 2019 will count towards your five.  

Redeeming Seated Rewards

Seated Rewards may only be redeemed via the Seated Platform. Once earned, Seated Rewards will appear on the referring Member’s store page. Seated Rewards do not expire. 

Referral Rewards may not be earned by creating multiple Seated Accounts. Reward Credits accrued in separate Seated accounts may not be combined into one Seated account.

If for any reason you believe that there is a discrepancy regarding your balance of Seated Rewards, please contact us. Seated may require you to submit additional information in order to make a determination regarding your balance. All decisions regarding your balance will be final and at Seated’s sole discretion.

Sharing Referral Links

Referrals should only be used for personal and non-commercial purposes. Referral links should not be published or distributed on commercial websites (such as coupon websites). Members are prohibited from “spamming” anyone with referral invitations. This includes the use of automated bots through any channel to distribute your referral link. 

Referred Friends

Referred friends who have signed up using a valid referral link will also receive credit in the form of a bonus reward in the amount(s) indicated in the referral invitation or accompanying promotional materials that can be used on their next Qualifying Reservation on Seated. Promo codes that are not automatically applied must be entered during checkout. Rewards may not be transferred to another person or exchanged for cash. Each reward may only be used in the Seated store. Seated reserves the right to any remedy, including cancellation of your account or reservations, if fraud, tampering, violations of these terms or Seated’s Terms of Service, or technical errors are suspected. Void where prohibited. 

Multiple Referrals

A referred friend may only use one referral link. If a referred friend receives referral links from multiple Members, only the Member associated with the referral link actually used by the referred friend will receive rewards.

Severability

If any provision in these terms are held to be invalid, void, or unenforceable, such provision (or the part of it that is making it invalid, void or unenforceable) will be struck and not affect the validity of and enforceability of the remaining provisions.

Termination and Changes

Seated may suspend or terminate the Program or a user’s ability to participate in it at any time for any reason. We reserve the right to suspend accounts or remove rewards if we notice any activity that we believe is abusive, fraudulent, or in violation of the Seated Terms of Service. We reserve the right to review and investigate all referral activities and to suspend accounts or modify referrals in our sole discretion as deemed fair and appropriate.

The scope, variety, and type of services and products that you may obtain by redeeming Seated rewards can change at any time.

Updates to the Terms

We can update these terms at any time without prior notice. If we modify these terms, they will be effective upon posting. Continued participation in the referral program after any modification shall constitute consent to such modification.